FAQs
Q: Who are you?
A: We are two! Abigail is an Independent Certified Baby Signs® Instructor, Certified ECE Trainer, and On the Grow Educator. She started Chic Baby! in 2011. Elizabeth is also an Independent Certified Baby Signs® Instructor and On the Grow Educator. We teach classes in the greater Sacramento area.
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Q: When did you get started?
A: We launched the site in July 2011 and started holding classes in Sacramento in September 2011. But we have been signing independently with babies since 2009!
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Q: When do you recommend starting classes?
A: You can take a Parent Workshop at any time, even if you don’t have children. You can start Sign, Say & Play® classes starting at 6 months, although you may have more interest and signing success if you start them at 8-9 months or later. You can start taking MORE Sign Say & Play® classes at 12 months or older. On the Grow classes are designed for 2 months all the way up to 5 years of age, depending on the specific class.
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Q: When do you recommend starting classes?
A: You can take a Parent Workshop at any time, even if you don’t have children. You can start Sign, Say & Play® classes starting at 6 months, although you may have more interest and signing success if you start them at 8-9 months or later. You can start taking MORE Sign Say & Play® classes at 12 months or older. On the Grow classes are designed for 2 months all the way up to 5 years of age, depending on the specific class.
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Q: I’ve checked the schedule and nothing works for me, but I really want to take a class. Are there any other options?
A: Yes! You can suggest a time/date using our contact form, or you can host yourself! If you have a group of 3 or more, we can come to you at no extra charge. And the BEST part about hosting is that YOUR REGISTRATION FEES ARE WAIVED! You are still responsible for the cost of the kit, but that’s it! So if you have a moms group or a couple of friends who would like to take the class, contact us so we can get something scheduled for you.
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Q: I came across your site through a web search or from a different website but I don’t live in Sacramento. How do I find classes?
A: You can contact us and we can refer you to an instructor in your area, or you can check the Baby Signs® websiteand search for an instructor through the “Find Classes” option.
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Q: I already have the SSP kit from a friend or it was given to me as a gift. What can I do?
A: If you already have the specific kit (check to see if the new one is updated compared to yours), then you can choose to just pay the class registration fees. Coupon cards or discounts will not apply with this option.
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Q: I have a discount/coupon card I picked up or received. How do I use it?
A: Great! You can redeem it by:
- Checking the Schedule & Registration page to select the class you’d like.
- Use the Contact Form to let us know you have a coupon card. We will contact you shortly.
- Finally, let us know how you would like to register. If you’d like to register online securely with PayPal, we will send you a discounted invoice. Otherwise, you can complete registration in person or via mail.
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Q: Why do enrollment and registration costs vary?
A: Enrollment and registration costs sometimes vary depending on where the class is located. For example, if a class is being held at a location that charges a higher rental fee, we have to raise tuition a bit. However, the cost of the kits and materials will never increase. The costs may also vary because we are offering a discount! Check often on our Facebook page for announcements on discounts and coupons!
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Q: What if I want to enroll in a SSP class, but the series has already started?
A: If you’ve only missed one class, you can still register late and make-up the first class at a different day or in the next series. If the class is already two classes in, we recommend that you wait until another series starts. Since a class series is only 6 weeks, it shouldn’t be too long before you can complete an entire series. In the meantime, we also recommend you take a Parent Workshop or attend our free story-times!
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Q: What’s your makeup policy if I miss a class or my child is sick?
A: We limit FOUR MAKEUP CLASSES PER 12-WEEK SERIES. We typically have multiple classes running at the same time and have them running every 12 weeks, so you are more than welcome to join us in another class at another time if you have to miss a class. If your child is sick, please keep them home to ensure that you both have the best experience in class. No one wants to sit through a class when they’re not feeling well. If you’re recovering from a cold and just have the sniffles, you’re welcome to join class if you feel comfortable. We do disinfect and clean our toys and materials regularly. But please contact the instructor prior to attending a make-up class just in case it has been rescheduled due to bad weather or other conditions.
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Q: I’m still not sure I want to register for a class or workshop. What should I do?
A: We recommend you join us for a Free Storytime/Playgroup or attend a Free Program Introduction. You can even register for a Free Demonstration Class. This is a great way to test the waters before committing. It’s nice to also get a chance to ask questions and chat with the instructor, and we love to chat with you, too! Check our Schedule & Registration page to see when the next free presentations are scheduled.
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Q: I’m in a moms group, could you do a presentation for us? What about at my work? I’d love for my coworkers to learn more about the program and benefits.
A: We always will schedule free presentations for moms groups or businesses, and we especially love those who work with families and babies. Just contact usto schedule a date/time. As always, we can come to you or your workplace.
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Q: I work with professionals who work with families and babies. What if we want to schedule a workshop or training?
A: As far as scheduling a workshop or training, we are more than happy to schedule a Parent Workshop or ECE Training. You can find more information about these different options here! Since one of our instructors is a Certified Early Childhood Educator, we can offer CEU’s following an ECE Trainings. These trainings will be a based on a group rate and Parent Workshops will be charged per person. If you are a non-profit group or business, we can apply to waive the kit requirement and/or offer a Professional Development kit in place of the Complete Starter Kit or full ECE Kit. Contact us and let us schedule a workshop or training for you today! Once we figure out the best fit for you, we will send you a registration form to complete registration once the number of attendees and desired kit option is determined.
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Q: I’m a childcare provider/childcare center and I’m interested in incorporating Baby Signs® into my curriculum. What are my options?
A: If you are a small childcare provider and do not need CEUs, we suggest you schedule a Parent Workshop and just replace the Complete Starter Kit with the small Childcare Provider Kit. You can even invite your staff and/or families to join in this scheduled workshop so everyone is on board. If you are a larger childcare center and are interested in being a Certified Baby Signs® center, we suggest the ECE Training. You will be listed as a Certified Baby Signs® center, get all the materials and resources to be a successful signing center, and have the option of receiving CEUs following the training. Contact us and let us schedule a training for you today! Once we figure out the best fit for you, we will send you a registration form to complete registration once the number of attendees and desired kit option is determined.
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Q: I have a question that wasn’t on this list, can I use the contact form?
A: Yes 
